1. Our PM is passionately committed to improve our country by introducing many new ideas – 1Malaysia, new economic model, high income bracket in terms of GDP per capita, KPIs, KRAs, meritocracy, green technology, etc.
2. However, except for a very few ministers, we do not seem to be convinced that the rest in the cabinet seem to understand the package and know to do the needful. They seem to be happy ‘doing business as usual’.
3. A good example is about green technology and green economy. Nothing much in the media when they are much much bigger issues than KPI and KRA as well as directly relevant to the peoples’ life and wellbeing.
4. No one can deny that what our PM is trying to do is for the benefit of the rakyat and the country as a whole. However, one has to realize that they are of no immediate relevance and impact to the rakyat.
5. They are more concern that their letters will be replied within 14 days as promised; the contractors will get their payments within 14 days as promised; the ministers are easily accessible like when they were eyeing for the top parties’ posts; the ministers will quickly reply their SMSs, even at 3 am, like in last March.
6. Does PM and KSN know that the 14-day deadline is dead and long forgotten? Does PM know that his ministers / deputy ministers are not easily approachable / accessible? Does PM know that his ministers / deputy ministers are damn lazy / too arrogant to reply the rakyat’s SMSs?
7. Apparently, they do not seem to understand how to translate ‘Rakyat Didahulukan; Pencapaian Diutamakan’. Except for a few like DSU Dr Rais, DS Ahmad Husni, DS Dr Zahid, DS Shahrizat and Tok Pa though.
8. Of course, in terms of accessibility, replying SMSs and attending to rakyat’s problems, the benchmark or icon, beyond any shadow of doubt, is none other than DS Ali Rustam. (The busuk hati ministers / deputy ministers, please don’t be cynical. Please change).
9. One can go to his residence without prior appointment at 7.30 am (before he goes to office), at 6.30 pm when he comes back for Maghrib or at 11.30 pm (when he comes back after functions).
10. One can see him on the ground (turun padang) – at funerals and weddings; with flood and fire victims, orphans and senior citizens; assessing traffic congestion, monitoring development projects, etc. Please visit his Facebook for empirical evidences (Ali Rustam and wife visited an Indian family who lost a family member on 3rd day of Hari Raya ); Ali Rustam paying the last respect to the late father of DW Poh Ah Tiam on 24 September 2009; and Ali Rustam visited patients in Putera Specialist Hospital on 25 September 2009)
11. One can approach Ali Rustam anyway without any protocol; literally he can sign a letter on one’s back. He may convene a meeting (like Privatisation Committee, Land Committee) within an hour if there is something urgent / important to decide / to resolve.
12. Indeed, he has implemented ‘People First, Performance Now’ slogan since December 1999. He is the architect and locomotive of Melaka’s current progress and prosperity.
13. One significant fact that one ought to acknowledge and recognize is that this is his WAY of life and administering the state. It is not just an ad hoc PR exercise!
14. Please be aware that many government servants are not happy with the ministers; many rakyat are also not happy with the government servants/ ministers; many Malays are not happy with UMNO leaders; many more Chinese are not happy with MCA / Gerakan leaders and most Indians are not happy with MIC / PPP leaders. But the ministers are still doing business as usual!
15. So what should be done? Like MPK and ISO, please don’t waste time and money on KPI and KRA. It’s the hidden agenda of training consultants and their associates to make money. Life in civil service will remain as usual because the ministers are still doing business as usual.
16. The easiest, fastest and cheapest way of doing things outside the box is to sent TS Koh Tsu Koon, DS Idris Jala, cabinet ministers, KSN, KPPA, DG of MAMPU and Director of Intan to Melaka for a week and passionately learn the values, thinking, methods and tools adopted by Ali Rustam in successfully managing the state.
17. One can actually witness and feel how ‘Rakyat Didahulukan, Pencapaian Diutamakan’!
18. Ministers O Ministers!